Universal Banker

Haverhill Bank
Job Description
Essential Duties & Responsibilities
  • Performs the combined duties of a Teller and Customer Service Representative.
  • Represents the Bank personably, efficiently and tactfully while in contact with the public either face-to-face or by telephone. The ideal candidate is always smiling, warmly welcomes customers, genuinely cares for customer concerns and always thanks the customer for their business.
  • Balances individual teller drawer daily and within Bank guidelines, following Bank policies, procedures and standards of performance.
  • Consistently provides quality customer service in a professional manner while managing personal sales efforts to ensure that sales goals are being met.
  • Opens, maintains and closes deposit accounts. Provides customer service and support in connection with all accounts. Opens IRA's and processes Individual Retirement Account transactions.
  • Maintains strong knowledge of all products and services. Cross-sells all products i.e. debit cards, personal loans, mortgages, home equity lines/loans, etc.
  • Assists with the loan process including but not limited to accepting applications.
  • Exercises initiative and judgment in researching, analyzing and problem solving.
  • Promotes the image of the Bank by participating in community related and civic activities.
  • Complies with all applicable laws, regulations adn company policies as stated in the Bank's Code of Conduct.
  • Completes required training including regulatory, systems and others as required by the supervisor based on job duties within the requested time periods.
  • Performs any other related duties as required or assigned.

Job Qualifications
  • High School diploma or equivalent.
  • At least 2 years general banking experience.
  • Must be detail-oriented, computer literate; possess strong organizational and interpersonal skills, as well as verbal and written communication skills.
  • Ability to interact within all levels of the Bank.
  • Ability to communicate effectively with a diverse customer base and respond to customer questions.
  • Must possess a good work ethic and attention to detail.

If you possess the required qualifications and would like to be part of our team, please apply online or email your resume to hr@haverhillbank.com

Contact Information