President/CEO

Posted: 11/06/2020

 

REPORTS TO: Board of Directors

The Greater Haverhill Chamber is at an exciting moment in its long history.  In 2018, the Chamber’s Board of Directors took steps to reframe the Chamber and to bring its mission and work to more closely resemble current trends in business support and economic growth.  From that work came a strategic plan centered around inclusive economic development and seeing Haverhill and its increasingly diverse community as part of the Greater Boston economy.  
Our vision in this plan is clear: “We need to act with a sense of urgency. Consider ourselves in a race. We can be a model for the resurgence of old mill cities that occurs when smart people work hard together.”
 
This Chamber is seeking its next leader to drive an ambitious agenda designed to push forward ideas and initiatives that align with current trends found in forward-thinking cities. The Chamber President will be responsible for the oversight and management of all aspects of Chamber business and activities, balancing the development and execution of its programming with the successful management of a not-for-profit organization. This is a wonderful opportunity for candidates with demonstrated leadership and management experience who have a passion for inclusive economic development. 
 
MORE ABOUT THE GREATER HAVERHILL CHAMBER
 
Chambers of commerce are designed to bring people together, to represent the interests of their membership, and to advocate on their behalf as a single body.  This is as true today as it was when the Haverhill Chamber was founded.  However, Chambers – cities more broadly, in fact – face having to find new ways of surviving and thriving as they become increasingly diverse and the needs of their communities are rapidly evolving.  The pace of change is too fast for any organization to stand still.  Smart cities are taking stock of their resources and making every effort to support new business growth, to diversify leadership, and to attract top talent.  They are finding creative solutions to their problems and imagining new ways to capitalize on their assets.  
 
The Haverhill Chamber is working to reposition itself as a leading institution in the Greater Haverhill area, representing its members and representing 21st century thinking about strong local governance, small business support, diversity, equity, inclusion, talent attraction and workforce-development for the region.  It believes that this work will not only help Haverhill and the Merrimack Valley see its diverse assets in new ways but that it will also gain the attention of important segments of Greater Boston business and development communities.  It also has the potential to become a model for how all chambers of commerce can improve their relevancy and value proposition. 
 

RESPONSIBILITIES OF THE POSITION

 
Board Relations
 
  • Provides visionary role in strategic planning by participating proactively with the Board and making recommendations including insight, goals, and projections;
  • Provides periodic operational and strategic information to the Board, as well as analysis of projected impact of such information if implemented or acted upon;
  • Works with committee chairs and other volunteers in the planning and execution of all committee activities;

 

Membership, Recruitment and Retention

 
  • Exhibits a strong service focus to ensure membership retention, growth and development, with particular attention to diversity, equity, and inclusion;
  • Regularly assesses the needs and interests of the membership and develops/delivers services according to those needs and interests;
  • Maintains positive relationships through various means of advocacy, collaboration and communication with the membership and actively promotes Chamber services and programs;
 

Financial Management

 
  • Creates and presents to the Board annual operating and capital budgets that reflect the programs and goals of theorganization;
  • Assures proper administration of the Chamber financial activities; maintains appropriate data, records and financial controls; communicates and coordinates, as appropriate, with the Board regarding financial matters;
  • Provides regular analysis of financial trends and projections to the Board; recommends sound responses andstrategies;
  • Assures financial strength of the Chamber.
 

General Operations

 
  • Develops and oversees an effective marketing/public relations program;
  • Actively networks and collaborates with public officials, business leaders and media to create and strengthen strategic alliances and partnerships with the Chamber;
  • Fosters a positive work environment/culture to develop and sustain a competent and energized team; 
  • Manages and directs the work of Chamber employees; makes employment decisions and evaluates the work of Chamber employees.
 

Skills & Abilities

 
  • Strong interpersonal and communication skills; including ability to maintain effective relationships with the Board of Directors, chamber members and staff; effectively collaborate with business and non-profit leaders of the community, as well as with government representatives, civic leaders and members of the public in a culturally diverse community;
  • General knowledge of business practices including ability to forecast/develop a yearly budget, ensure timely delivery of monthly financial reports to the Board and maintain general control of expenditures;
  • Exceptional strategic thinking and problem-solving skills, including demonstrated ability to anticipate and plan for the future and realign priorities quickly when dealing with unanticipated events;
  • Working knowledge of local government laws, ordinances, zoning requirements, real estate taxes helpful;
  • Working knowledge of state and local legislative political processes and environments helpful;
  • A working understanding of social media and the role it will play in the Chamber's forward strategy;
  • Proven ability to implement strategic plans and forecasts to identify and achieve business development objectives;
  • Ability to effectively lead/manage people;
  • Ability to provide effective oversight of operations and administration;
  • Polished presenter, comfortable presenting and using technology in front of large audiences;
  • Strong ethical responsibility to coworkers, officials, affiliations, associations, and community;
  • Bachelor’s and/or postgraduate degree preferred.
 
Interested candidates are encouraged to apply by emailing a letter of interest, resume, and list of references to the Chamber’s Board of Directors at hiring@haverhillchamber.com.   Application screening begins November 18 and will remain open until position is filed.